Going forward, the strategy, selection and ongoing management of IT services must become one of the top strategic imperatives for enterprises.
Also, they say:
Managing IT costs is not just about buying the hardware and software. The big spending is in the delivery of IT services to design, build, deploy and manage those assets.
Furthermore, Gartner specialists say that this year is a opportunity for CPM (Corporate Performance Management)
A series of case studies by Gartner of 16 organizations that have corporate performance management software installed showed a reduction in the number of reports -- in some cases from 1,500 to 100 and in other cases a $2.5 million cost savings realized from days reduced in the planning and reporting cycle.
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